IT Specialist

Location: Hong Kong
Job Type: Permanent
Posted: about 1 month ago
Contact: Jasper Tsang
Reference: 257666

Jobs Responsibilities

  • Offer level 1 support and service management for infrastructure and network health
  • Provide applications support (on-site or remote) on ERP, POS, CRM in office, Retail stores and warehouse.
  • Coordinate with external vendors and internal IT team on projects roll out
  • Identify and Collect requirements of the end users, analyze and suggest solutions
  • Understand and adhere to company policies in helping IT team to maintain and use IT equipment and outsourcing services.

Role requirements

  • Bachelor's Degree with a focus on technology or relevant field
  • Minimum 2 years relevant working experience, preferably in a Retail/FMCG company
  • Good team player with strong business sense, troubleshooting skills, customer focused and analytical-minded
  • Knowledge in Microsoft O365, Windows OS, and networking
  • Experience in supporting ERP, POS and vendor management is a plus
  • Strong communication and coordination skill
  • Knowledge of PMP is advantageous
  • Proficiency in both written and spoken English & Chinese (including Cantonese and Mandarin)