IT specialist

Job Type: Permanent
Posted: about 1 month ago
Contact: Jasper Tsang
Reference: 252956

Our client is a global Luxury group within Europe, America, and Asia. To cope with their growing business needs, they are now recruiting an IT specialist to join their team to work on hardware, application support and project orrdination.


  • Provide remote or on-site IT support including hardware to software to end users
  • Collect and analyse end users' requirement and suggest solutions
  • Coordinate with vendor and internal IT team on supporting and project rollout in office retails stores and warehouse
  • Monitor and manage IT equipment and handle IT procurement for office, retails store and warehouse
  • Follow IT policies and procedures on incident and service request management, log and follow up the incident cases


  • Bachelor's degree or Diploma in Computer Science, Information Technology or related discipline
  • Minimum 1 years' experience focusing on providing user and technical support on ERP, POS and other cloud-based applications
  • Good knowledge of networking hardware, Microsoft O365, Windows OS and Apple IOS
  • Retail industry background is advantageous
  • Strong interpersonal skills and can work well with stakeholders at various seniority level
  • Good command of English and Chinese, Mandarin would be an advantage